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Expert Technology & Operational Mastery

Harness more than 1 million hours of service-based workflow and operations experience that will supercharge your front and back-office operations.

Our history ...

Real Ops is a premier provider of cutting-edge technology solutions with a rich heritage of serving a global clientele. Over the past 25 years, we've been at the forefront of addressing complex business challenges and propelling clients towards their strategic goals. Our proven success is evident, having partnered with over 1,100 clients worldwide.

Our leadership is a collective of seasoned professionals with deep roots in management consulting and technology innovation. With pedigrees from top-tier consultancy firms like Booz Allen, they bring an expansive reservoir of knowledge and strategic acumen. This, combined with our team's technical prowess, empowers us to deliver groundbreaking and efficient solutions.

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The heart of Real Ops beats with a team fervently passionate about leveraging technology to drive business growth. Spread across the globe, our team members contribute a rich mosaic of experiences and viewpoints. Their deep-seated expertise in technology domains enables us to craft bespoke solutions, finely tuned to each client's distinctive challenges and aspirations. Our commitment is unwavering: to fuel innovation and harness technology's power to catalyze our clients' success.

 

As trailblazers, we've consistently led the charge in pioneering avant-garde technology solutions. We're proud holders of seven patents in Artificial Intelligence and Machine Learning, underscoring our commitment to delivering the most advanced solutions available. Our ethos is to champion technology enablement, incessantly exploring uncharted territories to devise novel, impactful ways to elevate our clients' enterprises.

Meet the Team

Our team has more than 1 million hours of transformation operations

and services AI business experience.

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Eric Williams

Senior Partner | AI and Machine Learning Expert and a Passion for Innovation 

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Nate Carmack

Senior Partner | Data Ops

Data Wizward and an Ability to Solve the Most Complex Problems

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Peter Wilson

Partner | Workflow Solutions Designer and Deep Field Service Experience

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Carmin Price

Partner | Project Management Solutions and End-to-End Services Expert 

Our Experience Services & Technology team thrives in a truly global and mobile work environment, embracing a lifestyle that seamlessly blends professional excellence with personal freedom. By supporting a workforce that can live and travel as they work, we attract the world’s most dynamic talent—those who seek both career fulfillment and a balanced life. This global reach not only fuels innovation but also ensures we remain at the forefront of delivering cutting-edge solutions, tailored to the evolving needs of our clients.

Contact

CONTACT

Let’s Work Together

With offices in New York, Boston, and virtually global. Delivering excellence locally and globally, we ensure seamless support and innovation across borders.

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What We Do

Customer Interactions

Data Solutions

Operations Monitoring

Plan and Scale

Systems Integration
Workflow Automation

Who we Serve

Real Estate: Property Management Automation, Tenant and Lease Management, Financial Reporting and Budgeting, Maintenance and Operations Efficiency, Sales and Marketing Automation

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Field Services: Workforce Management and Scheduling, Asset Tracking and Maintenance, Mobile Workflow Automation, Service Performance Analytics
Field Safety and Compliance

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Technology: Software Deployment, System Performance & Predictive Maintenance, AI-Driven Service Optimization, Implementation & Deployment, Integration Services

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Healthcare: Service Automation, Predictive Maintenance & Performance Monitoring, Intelligent Scheduling & Dispatch, AI-Driven Service Optimization, Implementation & Deployment, Integration Services

Solutions

Appfolio & Yardi – Real Estate front and back-office solutions

ServiceNow, Service Titan, Freshdesk – Workflow automation & operations management

Salesforce & Zoho – CRM solutions & systems integration

Platform AI – Google & Azure AI for data-driven automation

AI Models – ChatGPT for customer interactions & optimization

Sage Intacct & Power BI – Data solutions, reporting & analytics​​

© 2024-2025 by Real Ops Solutions

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